We answer the calls your leasing team can’t.

Missed the call at 2:14.
Tour booked by 2:15.

Your agents are out showing units. We text every missed caller back in seconds, answer their questions, and book the tour.

Calendar invite goes to the lead and the leasing manager, automatically.

Missed call (214) 555-0118 · 2:14 PM
Sorry we missed your call! This is Thornwick Flats. I can help right here — what were you looking for?
A 2 bedroom, moving in October
We have two opening up in October. Want to come see them? I have Thursday 4:30 or Friday 11:00.
Thursday works
Tour booked · Thursday 4:30 PM Invite sent · 2:15 PM

Nobody misses calls on purpose.

Leasing offices are small, and the phone rings at exactly the moments your team cannot pick it up.

11:40 AM

Your leasing agent is walking a prospect through a unit on the third floor.

1:15 PM

One person is at lunch, the other is on the line with a resident about a maintenance ticket.

6:50 PM

The office closed an hour ago. The caller is browsing listings after work, which is when most people do.

What happens when a call goes unanswered.

1

We notice the miss

Unit Concierge watches the line at your leasing office. When a call rings out or hits voicemail, it picks up from there.

2

The caller gets a text back in seconds

Not a voicemail they will never check. A text that opens with an apology and a real question, from your property’s name.

3

It has the conversation

Bedrooms, move-in dates, what is actually available. It answers from what you tell it about the property, the way your team would.

4

The tour lands on the calendar

It offers real times, confirms one, and emails a calendar invite to both the lead and the leasing manager. Your team sees a booked tour, not a missed call.

Built for how a leasing office actually runs.

  • Answers from what you tell it about your property, not guesses
  • Works after hours and at weekends, when most renters are looking
  • Books into the calendar your team already uses
  • Every conversation is yours to read, start to finish
  • Keeps your existing office number
  • Hands the conversation to a person whenever the caller asks

See it run on your own property.

Fifteen minutes, screen shared, no slide deck.

  • We call your leasing line, let it ring out, and you watch the text go back.
  • You play the renter and try to break it.
  • You see the calendar invite land.
  • If it is not a fit, we say so and you get your afternoon back.

We reply within one business day.